Need help with PixRobe? We're here to assist you with any questions or issues you might have.
Contact Support
The best way to reach us is directly from the app — go to Settings and tap Contact Support. This works on both mobile and web, and automatically includes your account details so we can help you faster.
If you prefer to email us directly, please note we may need to follow up to identify your account. You can reach us at:
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moc.tfoslrab@troppus
What to Include in Your Support Request
- A clear description of the issue you're experiencing
- Steps to reproduce the problem (if applicable)
- Your device model and iOS version
- Screenshots or screen recordings (if helpful)
Response Time: We typically respond to support requests within 24-48 hours during business days.